This was an Insider piece I worked on for our January 2014 issue.
Leading a tour on an early morning in November, Molly Gilgenbach – director of the “work services program” at Goodwill Industries of Southeastern Wisconsin – strolls through the various learning labs and classes meeting at the James O. Wright Center for Work and Training, a branching, low-slung building on North 91st Street that looks a bit like a high school. She’s warm, almost heartbreakingly upbeat.
Read the full story at milwaukeemag.com